Privacy Policy

1. Who we are

MetricSentinel (“we”, “us”, “our”) provides monitoring and observability services for Salesforce. This Privacy Policy explains how we handle personal information collected via our website and forms.

2. What we collect

We may collect:

• Contact data (name, email, phone, company, country)
• Message content you submit via forms
• Technical data (IP address, browser type, pages visited) via analytics/cookies (if enabled)

3. Why we collect it

• To respond to your inquiry and provide requested information
• To schedule demos and provide support
• To improve our website and services
• To meet legal and security obligations

4. Legal bases

Depending on the context, we process personal data based on consent, legitimate interests, contractual necessity, and/or legal obligations.

5. Sharing

We do not sell personal data. We may share information with service providers (e.g., CRM, email, scheduling tools) solely to operate our business, under appropriate safeguards.

6. Retention

We retain personal data only as long as needed for the purposes described above, unless a longer retention period is required by law.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also withdraw consent at any time.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

9. Contact

For privacy questions or requests, contact us at:
Email: privacy@metricsentinel.com

This Privacy Policy is provided for general informational purposes and may be updated from time to time.